HEY! YOU GET FREE SHIPPING!
We offer free shipping for orders of only $35 or more that are placed through our website and shipped within the U.S. (including Hawaii, Alaska, Puerto Rico and military APO's). If your order is less than $35, shipping starts at just $3.50 (based on weight, volume and delivery address).
We currently only ship within the US (including Hi, AK, PR, military addresses), no international shipping.
We know your pup loves getting packages and we'll work get your order out as quickly as we can. Your order will usually arrive within 4-6 business days after you put in your order. (May be longer for Hawaii, Alaska, Puerto Rico and military APO's).
Orders are shipping using either USPS, Fed Ex or UPS depending on shipping address and weight. If you are in a rush, we offer express options as well. *Please consider the holiday season and weekends. The shipping times on our website are counted in business days.
TRACK YOUR ORDER
We will always send you the tracking information so you can keep tabs on your package. If you didn't get it, or need help, please contact us.
RETURNS & EXCHANGES
We hope you and your dog love what you bought, but if not, we want the chance to make it right, please contact us and let us know how we can help. We accept returns within 60 days of your order date.
How do I cancel or change my order?
Once your place your order, your payment will be processed immediately and your order will be electronically sent to our warehouse for fulfillment. Therefore, no changes or cancellations can be made after your order is placed, please check your order carefully before submitting your order.